by Chris Walker Bush
六月 3, 2019

Shadows of Africa Wins 2019 TripAdvisor Certificate of Excellence

For a fifth consecutive year, Shadows of Africa has been awarded a TripAdvisor Certificate of Excellence. This has earned the company a place in TripAdvisor's Hall of Fame for outstanding customer satisfaction.

“TripAdvisor is excited to announce the recipients of the 2019 Certificate of Excellence, which for nearly a decade has celebrated businesses that have consistently received positive ratings from travelers and diners on the world’s largest travel platform,” said Neela Pal, Vice President of Brand, TripAdvisor. “This recognition allows us to publicly recognize businesses that are actively taking into account customer feedback to help travelers confidently experience the most highly reviewed places to eat, stay, and explore.”

The Certificate of Excellence is awarded each year based on customer reviews on Shadows of Africa's TripAdvisor page. This reflects the high level of quality and attention to detail we strive for.

“Shadows of Africa is honored to have received this recognition for 5 years in a row and to have been inducted into the TripAdvisor Hall of Fame!” said our owner, Natasa upon hearing the fantastic news.

From Humble Beginnings

From a passion project started by Natasa and a few friends more than a decade ago, Shadows of Africa has grown from a small Arusha-based operator into one of East Africa's best-regarded safari operators.

Boasting offices in Nairobi, Kigali, and Zanzibar as well as international presences in Ethiopia, Zimbabwe, Uganda, and South Africa, Shadows of Africa has positioned itself as a 'one stop shop' for safari adventures.

Our international team includes offices in Australia, Europe, the United States, Germany, Spain, China, and more. This gives people planning their dream safari access to a trusted, local representative who understands their needs.

With two Shadows of Africa lodges due to open in 2019 and an ever-expanding team, we've got high hopes for the future!

A One Stop Safari Shop

What sets Shadows of Africa apart from our competitors is our dedicated teams across Africa. When you go from the Serengeti to the Maasai Mara, you're staying with Shadows of Africa. If you fly to Zanzibar, Zimbabwe, or Uganda, you'll be greeted by a Shadows of Africa representative.

Our local experts manage a carefully curated selection of accommodation options across all budgets, ensuring you're getting the best possible fit for your tastes and budget. Our team of guides is regularly receiving training and performance reviews to ensure the highest possible standard, as we understand that a good guide can make a great safari truly unforgettable.

Specialists in multi-country safaris, Shadows of Africa is able to seamlessly combine 2, 3, or 10 countries into an amazing safari experience.

Dedicated to Excellence

Shadows of Africa is immensely proud to have won a fifth consecutive Certificate of Excellence, but we aren't stopping there!

Customer satisfaction is our most valued metric, so we will continue striving to ensure every one of our clients has a truly unparalleled safari experience with us.

 

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